AI customer assistant for small businesses
Answer every customer. Instantly. Accurately.
MarimAI learns your website, products and policies, answers your website chat in your customer’s language, prepares WhatsApp replies for your team — and hands anything sensitive to a person. It only says what you have approved.
- No coding needed
- 7 languages
- You approve every answer
Lagoon Boat Tours
Replies in seconds
Why MarimAI
Replies in seconds, day and night
Customers get an answer while they are still deciding — not the next morning.
Speaks your customers’ language
Portuguese, English, Spanish, French, German, Dutch and Italian, detected automatically.
Never makes things up
Answers come only from knowledge you approved. When it isn’t sure, it asks or hands over.
How it works
Live in three steps.
No scripts to write and no decision trees to maintain. You bring what you already have.
- 1
Teach it your business
Import your website, upload PDFs or write answers in your own words. Everything arrives as a draft.
- 2
Review and approve
Go through drafts one card at a time. Only what you approve is ever used in a reply.
- 3
Go live where customers are
Add the chat to your website and connect WhatsApp Business for staff-reviewed replies. Preview every answer first.
Features
Everything to turn questions into bookings.
Answers with sources
Every reply is grounded in your approved knowledge, and you can see exactly which answer or page it used.
Live times and booking links
Connected to FareHarbor, it shares published departure times and sends customers straight to your booking page.
Smooth hand-over to your team
Refunds, complaints and anything uncertain go to a person, with the conversation and your contact details ready.
One inbox for every chat
See website and WhatsApp conversations together, take over with one tap, and mark them resolved.
Learns from your website
Import up to 100 public pages at a time. MarimAI prepares answers for you to review — nothing goes live on its own.
Ask MarimAI
A home that tells you what needs you today: customers waiting, drafts to approve and how the week went.
Safety
Your reputation stays in your hands.
An assistant that guesses costs you customers. MarimAI is built to be careful first.
- Drafts never reach customers — only approved answers are used.
- No invented prices, availability or promises. It says when a detail must be confirmed.
- Refunds and complaints always go to a person.
- Your team can take over any conversation at any time.
- Each business’s data is kept separate from every other business.
Questions, answered.
Will it replace my team?+
No. It handles the repetitive questions so your team can focus on the conversations that need a person. You can take over any chat at any moment.
What happens when it doesn’t know the answer?+
It doesn’t guess. It asks a clarifying question or hands the conversation to your team with your contact details. You can then write the answer once and approve it for next time.
Which channels does it work on?+
A chat on your website that answers customers directly (opening to new businesses in stages), and WhatsApp Business once you connect your number — there it drafts replies that your team reviews and sends. You can preview both before going live.
Can it take bookings?+
It shares published departure times and sends customers to your own booking page, where seats and final prices are confirmed. It never books or takes payments by itself.
Do I need technical skills?+
No. You import your website or type answers in plain language, then approve them. There is nothing to code.
Which languages does it support?+
Portuguese, English, Spanish, French, German, Dutch and Italian. It replies in the language your customer writes in.
Stop losing customers to slow replies.
Set up your assistant, approve what it can say, and see it answer — before a single customer does.
Start free